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Repair and Recovery

  • Is Your Supply Chain Ready for the Next Disaster?

    • Lowell Grabel

    The effects of a disaster are felt throughout the supply chain long after an event takes place. No one is immune; these catastrophes can be just as crippling if they happen to a key partner rather than your own organization, and they can disrupt the involved business, its suppliers, customers and employees. As our economy becomes increasingly global, even an incident halfway around the world can have an enormous impact on our ability to conduct business as usual.......Read More

  • Control Unruly Parts Lists with Kitting

    • Randall Schaefer
    September/October 2017

    I once had a long-term consulting assignment with a manufacturer of large-vehicle chassis. The chassis were sold to motor-home manufacturers that would add the bodies and interior accessories. Each chassis consisted of the frame, engine, axle, transmission, brakes, electricals and anything else necessary for safe and legal driving.......Read More

  • Push, Pull, or Both?

    A combined approach to replenishment planning
    • Ron Crabtree
    November/December 2016

    Lean purists insist that it’s possible to manage any kind of inventory with some form of a pull system, which uses consumption-based triggers for replenishment. Alternatively, the material requirements planning and sales and operations planning folks typically prefer the zero-inventory benefits offered by a more traditional method involving replenishment that is triggered by planned orders only. As is so often the case, the truth lies somewhere in between: Certain operations do lend themselves to pull, while others are better managed with a push approach. ......Read More

  • Enterprise Asset Management for Enhanced Sustainability

    Real-world lessons in maximizing the methodology
    • Gary A. Smith
    November/December 2016

    Back in 2015, I wrote about how my organization, New York City Transit (NYCT), was implementing enterprise asset management as part of an initiative for the entire Metropolitan Transportation Authority (MTA). The goal was to apply enterprise asset management strategies to transit systems, the Metro-North and Long Island Railroads, and bridges and tunnels in order to comply with the Moving Ahead for Progress in the 21st Century Act (MAP-21). MAP-21 was signed into law in 2012 and mandated the development and use of enterprise asset management systems in order to receive federal funds.......Read More

  • The Dreaded Product Recall

    Safeguarding your customers, company, and brand
    • Elizabeth Rennie
    May/June 2016

    ​As global supply chains become increasingly sophisticated and complex, product safety proves to be a vital pursuit for every business. Internationally, a number of emerging economies currently do not have laws to force recalls of dangerous products, putting consumers at considerable risk. Meanwhile—and in stark contrast—the rest of the world seems to see recall alerts at a startling rate. ......Read More

  • Diminishing Returns?

    Clearer functionality yields better service and fewer headaches
    • Randall Schaefer
    March/April 2016

    ​How could something as simple as customer returns justify engaging a consultant?” he asked me, looking rather perplexed. The frustrated general manager was clearly unhappy that his vice president of operations had hired me to review and improve the company’s returns process. I had been expecting this attitude from the general manager because I knew that he had risen through the ranks having never been involved with customer returns.......Read More

  • Reverse Logistics at Rolls-Royce

    Remanufacturing for a more sustainable supply chain
    • Elizabeth Rennie
    November/December 2013

    APICS magazine managing editor Elizabeth Rennie speaks with Peter H. Clonts, CPIM, and James W. (Jim) Tilton, CPIM, of Rolls-Royce Global Repair Services to learn more about their company's reverse logistics and sustainability practices. ......Read More

  • Criminal Activities

    Righting repair-parts wrongs
    • Randall Schaefer
    September/October 2013

    To the inexperienced, managing repair parts is as simple as procuring a lot size of components to support production and adding a healthy safety stock to accommodate any repair-related sales. But this technique often results in either too much or not enough inventory to consistently satisfy both requirements. ......Read More

  • Elevating High-Velocity Maintenance

    Enhance profitability in the service supply chain
    • Ed Wodarski
    March/April 2013

    High-velocity maintenance is an approach that strives to take assets out of service more frequently, but for much shorter durations. When practiced effectively, the primary goal of increased asset availability is realized. ......Read More

  • Keeping Inventory on Track

    The right tools and people for MRO inventory success
    • John M. Donnelly
    January/February 2013

    Getting a handle on maintenance, repair, and operating inventory not only meets the goal of reducing costs, but also presents an opportunity to boost productivity, capacity, safety, and quality. ......Read More

  • In the Right Space

    The power of chaos theory tools for business success
    • Richard E. Crandall
    January/February 2012

    Chaos is a state whereby phenomena that appear to be unrelated actually follow an unknown or hidden pattern. Phase space analysis is a mathematical tool of chaos theory, and it can be successfully applied to managerial analysis.......Read More

  • Your Enchanted Supply Chain

    The importance of an emergency strategy you can believe in
    • Philip E. Quigley
    May/June 2011

    Have you planned for problems in your supply chain? It’s vital to have a supply chain analysis and plan in place, and a thorough understanding of the risks faced by your suppliers and partners. ......Read More